BinaryGrace (“BinaryGrace,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit binarygrace.com, contact us, request our services, or otherwise interact with us.

By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with BinaryGrace, we may collect the following information:

Information You Provide

When you contact us, request a quotation, discuss a project, or communicate with us, we may collect:

Please do not submit sensitive personal information, passwords, payment card information, health information, or other confidential information through our public website forms unless specifically requested through an appropriate and agreed channel.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

This information may be collected through server logs, cookies, analytics tools, security tools, and similar technologies.

2. How We Use Information

We may use information we collect to:

We do not use personal information for purposes that are incompatible with the purpose for which it was collected, except where permitted or required by applicable law.

3. Legal Basis for Processing

Where applicable data protection laws such as the GDPR apply, we process personal information on an appropriate legal basis.

Depending on the circumstances, this may include:

Where we rely on consent, you may withdraw your consent where permitted by applicable law.

4. Cookies and Analytics

BinaryGrace may use cookies and similar technologies to operate the website, understand website traffic, improve functionality, maintain security, and measure marketing or website performance.

Third-party services such as analytics, advertising, security, hosting, or embedded content providers may use cookies or similar technologies according to their own privacy policies.

Where required by applicable law, we will provide appropriate cookie notices and obtain consent before using non-essential cookies or similar technologies.

You can also control cookies through your browser settings.

5. Third-Party Service Providers

We may use trusted third-party providers to operate our website and business, such as:

These providers may process personal information on our behalf where necessary to provide their services.

We seek to use appropriate contractual, technical, and organizational safeguards when third parties process personal information on our behalf.

6. International Data Transfers

BinaryGrace may work with clients, contractors, service providers, and infrastructure providers located in different countries.

As a result, personal information may be processed or stored outside the country where it was originally collected.

Where applicable data protection laws require safeguards for international transfers, we will use appropriate mechanisms and safeguards required by those laws.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and contractual records, resolving disputes, enforcing agreements, and complying with legal obligations.

The appropriate retention period may vary depending on the type of information and the purpose for which it was collected.

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and contractual requirements.

8. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

However, no website, server, communication method, or electronic storage system can be guaranteed to be completely secure.

If you believe that your information has been compromised or that you have identified a security issue involving our website, please contact us at:

info@binarygrace.com

9. GDPR and European Privacy Rights

Where the GDPR applies to the processing of your personal information, you may have rights including:

These rights are subject to applicable legal conditions and exceptions. The European Commission identifies these rights under the GDPR and also requires transparency regarding purposes, categories of data, legal basis, retention, recipients, international transfers, and applicable rights.

To exercise an applicable privacy right, contact:

info@binarygrace.com

We may need to verify your identity before responding to certain requests.

10. California Privacy Rights

Where applicable California privacy laws, including the California Consumer Privacy Act (CCPA), apply to our processing of personal information, California residents may have certain privacy rights.

Depending on the circumstances and applicable law, these may include rights to:

The availability of these rights depends on whether the applicable California law covers BinaryGrace and the relevant processing activity. California’s Attorney General describes these rights and related privacy-policy requirements under the CCPA.

For privacy requests, contact info@binarygrace.com.

11. India Data Protection

BinaryGrace operates from India and recognizes the importance of protecting digital personal data under applicable Indian data protection laws.

Where applicable, we will handle personal data in accordance with the requirements applicable to the relevant processing activity, including the Digital Personal Data Protection Act, 2023 and applicable rules and notifications.

The Digital Personal Data Protection Act establishes a framework concerning the processing of digital personal data in India and includes provisions relating to the rights and responsibilities associated with such processing.

12. HIPAA and Health Information

BinaryGrace may provide website, software, hosting, development, maintenance, or technology services to organizations operating in healthcare or related industries.

However, not every healthcare-related project is subject to HIPAA.

Where a project involves Protected Health Information (“PHI”) and BinaryGrace qualifies as a Business Associate under applicable HIPAA requirements, the parties will address the required privacy and security obligations through appropriate contractual arrangements, including a Business Associate Agreement where required.

We do not represent that all BinaryGrace services, systems, websites, or projects are HIPAA compliant by default.

Clients requiring HIPAA-related services should discuss their requirements with us before providing or transmitting PHI.

HIPAA generally applies to covered entities and certain business associates, and a technology provider may become a business associate when it creates, receives, maintains, or transmits PHI on behalf of a covered entity.

13. Children’s Privacy

Our website and services are primarily intended for businesses and professional users.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us through our website, please contact us at info@binarygrace.com.

14. Links to Other Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of those websites before providing them with personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

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